Privacy Policy - Colorlux

Last updated: 20/09/2025

ColorLux Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.

  1. Company Information

ColorLux Ltd
Company Number (CRN): 15561676
Registered Office: 6 Marconi Road, CM1 1QB, Chelmsford, UK
Email: contact@colorlux.co.uk
Phone: 07703655747

  1. What Personal Data We Collect We may collect the following types of personal data:
  • Name, email address, and phone number (via contact forms or email communication)
  • IP address and browser user agent (for analytics and spam protection)
  • Information about your device and how you interact with our website
  • Any other information you voluntarily provide
  1. How We Collect Data
  • Directly: when you contact us through our contact form, email, or phone
  • Automatically: via cookies, server logs, and analytics tools (e.g., Google Analytics)
  • From third parties: if you engage with us on social media platforms or through external links
  1. Why We Collect Your Data (Legal Basis) We collect and process your personal data for the following lawful purposes:
  • Contractual necessity: to respond to enquiries and provide requested services
  • Legal obligation: to comply with applicable UK laws
  • Legitimate interest: to improve our services, marketing, and website experience
  • Consent: for sending marketing emails (if you opt-in)
  1. How We Use Your Data
  • To respond to your enquiries or requests
  • To provide and manage painting and decorating services
  • To send you important updates and promotional materials (if you have opted in)
  • To analyse website usage and improve functionality and content
  • To comply with legal and regulatory requirements
  1. Cookies & Analytics Our website uses cookies to:
  • Remember user preferences
  • Improve user experience
  • Collect anonymous statistics via Google Analytics

You may disable cookies in your browser settings, but this may affect the website functionality.

  1. Data Sharing & Third Parties We do not sell or rent your data. We may share your data with:
  • Trusted third-party service providers (e.g., website hosting, email services, analytics)
  • Legal authorities when required by law
  • Professional advisors (e.g., accountants, legal consultants)

All third parties are contractually obligated to protect your data and comply with data protection laws.

  1. Data Storage & Security We implement appropriate technical and organisational measures to secure your personal data, including encryption, secure hosting, and limited access.

Your data is stored within the UK or the European Economic Area (EEA). If data is transferred outside the UK/EEA, we ensure it is protected under appropriate safeguards.

  1. Data Retention We retain your data only for as long as necessary:
  • Enquiry data: up to 12 months from last contact
  • Contractual data: up to 6 years (to comply with legal and accounting requirements)
  • Marketing data: until you unsubscribe or withdraw consent
  1. Your Rights Under UK GDPR, you have the right to:
  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing
  • Withdraw consent at any time
  • Data portability
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Contact us via the email listed above to exercise your rights.

  1. Email Marketing & Communications We may send you promotional emails if you have opted in. You can unsubscribe at any time using the link in the email or by contacting us directly.
  2. Links to Other Sites Our website may contain links to third-party websites (e.g., social media, embedded content). We are not responsible for their privacy practices. Please review their privacy policies separately.
  3. Children’s Privacy Our website and services are not intended for children under the age of 13. We do not knowingly collect data from children.
  4. Changes to This Privacy Policy We may update this Privacy Policy from time to time. The latest version will always be posted on this page. Please check regularly for updates.
  5. Contact Us If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

ColorLux Ltd
6 Marconi Road, CM1 1QB, Chelmsford, UK
Email: contact@colorlux.co.uk  
Phone: 07703655747

By using this website or engaging our services, you agree to this Privacy Policy